{"id":6391,"date":"2025-05-28T20:44:24","date_gmt":"2025-05-28T20:44:24","guid":{"rendered":"https:\/\/global.lemmetravel.com\/?page_id=6391"},"modified":"2025-08-10T21:46:19","modified_gmt":"2025-08-10T21:46:19","slug":"refund-and-returns-policy-2","status":"publish","type":"page","link":"https:\/\/lemmetravel.com\/nl\/restitutie-en-retourbeleid-2\/","title":{"rendered":"Restitutie- en retourbeleid"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6391\" class=\"elementor elementor-6391\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e28b5b0 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"7e28b5b0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b9640fc\" data-id=\"1b9640fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-351d22b5 elementor-widget elementor-widget-heading\" data-id=\"351d22b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Restitutie- en retourbeleid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3b5bd95 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3b5bd95\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d9857d elementor-widget elementor-widget-text-editor\" data-id=\"3d9857d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"165\" data-end=\"216\"><strong data-start=\"168\" data-end=\"216\">Restitutie- en annuleringsbeleid \u2013 Tourboekingen<\/strong><\/h2>\n<p data-start=\"218\" data-end=\"406\">Bij LEMMETravel.com streven we ernaar om de best mogelijke ervaringen te bieden. We begrijpen dat reisplannen kunnen veranderen, daarom bieden we een flexibel restitutie- en annuleringsbeleid voor reisboekingen.<\/p>\n<h3 data-start=\"408\" data-end=\"435\"><strong data-start=\"412\" data-end=\"435\">Annuleringsbeleid<\/strong><\/h3>\n<ul data-start=\"436\" data-end=\"807\">\n<li data-start=\"436\" data-end=\"573\">\n<p data-start=\"438\" data-end=\"573\"><strong data-start=\"438\" data-end=\"459\">Gratis annuleren<\/strong>: U kunt uw reisboeking annuleren <strong data-start=\"494\" data-end=\"510\">tot 7 dagen<\/strong> v\u00f3\u00f3r de geplande startdatum en ontvang een <strong data-start=\"557\" data-end=\"572\">volledige terugbetaling<\/strong>.<\/p>\n<\/li>\n<li data-start=\"574\" data-end=\"694\">\n<p data-start=\"576\" data-end=\"694\"><strong data-start=\"576\" data-end=\"594\">Gedeeltelijke terugbetaling<\/strong>: Annuleringen gemaakt tussen <strong data-start=\"623\" data-end=\"638\">3 tot 6 dagen<\/strong> v\u00f3\u00f3r de tourdatum komen in aanmerking voor een <strong data-start=\"679\" data-end=\"693\">50%-terugbetaling<\/strong>.<\/p>\n<\/li>\n<li data-start=\"695\" data-end=\"807\">\n<p data-start=\"697\" data-end=\"807\"><strong data-start=\"697\" data-end=\"710\">Geen restitutie<\/strong>: Annuleringen gemaakt <strong data-start=\"731\" data-end=\"753\">minder dan 72 uur<\/strong> v\u00f3\u00f3r de tour, of no-shows, zijn <strong data-start=\"788\" data-end=\"806\">niet-restitueerbaar<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"809\" data-end=\"836\"><strong data-start=\"813\" data-end=\"836\">Wijzigingsbeleid<\/strong><\/h3>\n<ul data-start=\"837\" data-end=\"1006\">\n<li data-start=\"837\" data-end=\"1006\">\n<p data-start=\"839\" data-end=\"1006\">U kunt verzoeken om uw tourdatum te wijzigen (afhankelijk van de beschikbaarheid) op zijn minst <strong data-start=\"919\" data-end=\"931\">72 uur<\/strong> v\u00f3\u00f3r de oorspronkelijke boeking. Neem contact met ons op via {email} om wijzigingen aan te brengen.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1008\" data-end=\"1033\"><strong data-start=\"1012\" data-end=\"1033\">Terugbetalingsverwerking<\/strong><\/h3>\n<ul data-start=\"1034\" data-end=\"1239\">\n<li data-start=\"1034\" data-end=\"1168\">\n<p data-start=\"1036\" data-end=\"1168\">Zodra uw verzoek tot annulering is goedgekeurd, worden de terugbetalingen binnen 24 uur uitgevoerd via uw oorspronkelijke betaalmethode. <strong data-start=\"1145\" data-end=\"1167\">7\u201314 werkdagen<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1169\" data-end=\"1239\">\n<p data-start=\"1171\" data-end=\"1239\">De verwerkingstijd kan vari\u00ebren afhankelijk van uw bank of betalingsaanbieder.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1241\" data-end=\"1269\"><strong data-start=\"1245\" data-end=\"1269\">Niet-restitueerbare gevallen<\/strong><\/h3>\n<ul data-start=\"1270\" data-end=\"1555\">\n<li data-start=\"1270\" data-end=\"1415\">\n<p data-start=\"1272\" data-end=\"1415\">Tours die geboekt zijn als onderdeel van speciale promoties of last-minute aanbiedingen kunnen <strong data-start=\"1343\" data-end=\"1361\">niet-restitueerbaar<\/strong> (dit wordt duidelijk vermeld bij de boeking).<\/p>\n<\/li>\n<li data-start=\"1416\" data-end=\"1555\">\n<p data-start=\"1418\" data-end=\"1555\">Gemiste tours vanwege een late aankomst of het niet voldoen aan de tourvereisten (bijvoorbeeld visumproblemen of onjuiste persoonlijke gegevens) worden niet terugbetaald.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1557\" data-end=\"1578\"><strong data-start=\"1561\" data-end=\"1578\">Overmacht<\/strong><\/h3>\n<p data-start=\"1579\" data-end=\"1768\">Indien de reis wordt geannuleerd vanwege het weer, natuurrampen of andere onvoorziene omstandigheden waar wij geen controle over hebben, bieden wij u de mogelijkheid om de reis opnieuw te plannen of een volledige terugbetaling te ontvangen.<\/p>\n<h3 data-start=\"1770\" data-end=\"1788\"><strong data-start=\"1774\" data-end=\"1788\">Hulp nodig?<\/strong><\/h3>\n<p data-start=\"1789\" data-end=\"1900\">Als u vragen heeft over uw tourboeking, neem dan contact met ons op via {email}. Ons ondersteuningsteam helpt u graag verder.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund and returns policy Refund &amp; Cancellation Policy \u2013 Tour Bookings At LEMMETravel.com, we strive to provide the best experiences possible. We understand that travel plans can change, so we offer a flexible refund and cancellation policy for tour bookings. Cancellation Policy Free Cancellation: You may cancel your tour booking up to 7 days before the scheduled start date and receive a full refund. Partial Refund: Cancellations made between 3 to 6 days before the tour date are eligible for a 50% refund. No Refund: Cancellations made less than 72 hours before the tour, or no-shows, are non-refundable. Modification Policy You may request to reschedule your tour date (subject to availability) at least 72 hours before the original booking. Please contact us at {email} to make changes. Refund Processing Once your cancellation request is approved, refunds will be issued to your original method of payment within 7\u201314 business days. Processing time may vary depending on your bank or payment provider. Non-Refundable Cases Tours booked as part of special promotions or last-minute deals may be non-refundable (this will be clearly stated at the time of booking). Missed tours due to late arrival or failure to meet tour requirements (e.g., visa issues, incorrect personal details) are non-refundable. Force Majeure In the event of cancellations due to weather, natural disasters, or other unforeseen circumstances beyond our control, you will be offered the option to reschedule or receive a full refund. Need Help? If you have questions about your tour booking, contact us at {email} \u2013 our support team is happy to assist you.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6391","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"acf":[],"_links":{"self":[{"href":"https:\/\/lemmetravel.com\/nl\/wp-json\/wp\/v2\/pages\/6391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lemmetravel.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lemmetravel.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lemmetravel.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lemmetravel.com\/nl\/wp-json\/wp\/v2\/comments?post=6391"}],"version-history":[{"count":17,"href":"https:\/\/lemmetravel.com\/nl\/wp-json\/wp\/v2\/pages\/6391\/revisions"}],"predecessor-version":[{"id":9413,"href":"https:\/\/lemmetravel.com\/nl\/wp-json\/wp\/v2\/pages\/6391\/revisions\/9413"}],"wp:attachment":[{"href":"https:\/\/lemmetravel.com\/nl\/wp-json\/wp\/v2\/media?parent=6391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}