{"id":6391,"date":"2025-05-28T20:44:24","date_gmt":"2025-05-28T20:44:24","guid":{"rendered":"https:\/\/global.lemmetravel.com\/?page_id=6391"},"modified":"2025-08-10T21:46:19","modified_gmt":"2025-08-10T21:46:19","slug":"refund-and-returns-policy-2","status":"publish","type":"page","link":"https:\/\/lemmetravel.com\/ms\/polisi-pemulangan-dan-pemulangan-2\/","title":{"rendered":"Polisi Bayaran Balik dan Pemulangan"},"content":{"rendered":"
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Polisi bayaran balik dan pemulangan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Polisi Bayaran Balik & Pembatalan \u2013 Tempahan Lawatan<\/strong><\/h2>\n

Di LEMMETravel.com, kami berusaha untuk memberikan pengalaman terbaik yang mungkin. Kami faham bahawa rancangan perjalanan boleh berubah, jadi kami menawarkan bayaran balik yang fleksibel dan dasar pembatalan untuk tempahan pelancongan.<\/p>\n

Polisi Pembatalan<\/strong><\/h3>\n
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    Pembatalan Percuma<\/strong>: Anda boleh membatalkan tempahan lawatan anda sehingga 7 hari<\/strong> sebelum tarikh mula yang dijadualkan dan terima a bayaran balik penuh<\/strong>.<\/p>\n<\/li>\n

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    Bayaran Balik Separa<\/strong>: Pembatalan dibuat antara 3 hingga 6 hari<\/strong> sebelum tarikh lawatan layak mendapat a bayaran balik 50%<\/strong>.<\/p>\n<\/li>\n

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    Tiada Bayaran Balik<\/strong>: Pembatalan dibuat kurang daripada 72 jam<\/strong> sebelum lawatan, atau tidak hadir, adalah tidak boleh dikembalikan<\/strong>.<\/p>\n<\/li>\n<\/ul>\n

    Dasar Pengubahsuaian<\/strong><\/h3>\n
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      Anda boleh meminta untuk menjadualkan semula tarikh lawatan anda (tertakluk kepada ketersediaan) sekurang-kurangnya 72 jam<\/strong> sebelum tempahan asal. Sila hubungi kami di {email} untuk membuat perubahan.<\/p>\n<\/li>\n<\/ul>\n

      Pemprosesan Bayaran Balik<\/strong><\/h3>\n
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        Setelah permintaan pembatalan anda diluluskan, bayaran balik akan dikeluarkan kepada kaedah pembayaran asal anda 7\u201314 hari bekerja<\/strong>.<\/p>\n<\/li>\n

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        Masa pemprosesan mungkin berbeza bergantung pada bank atau penyedia pembayaran anda.<\/p>\n<\/li>\n<\/ul>\n

        Kes Tidak Boleh Dipulangkan<\/strong><\/h3>\n
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          Lawatan yang ditempah sebagai sebahagian daripada promosi istimewa atau tawaran saat akhir mungkin tidak boleh dikembalikan<\/strong> (ini akan dinyatakan dengan jelas semasa membuat tempahan).<\/p>\n<\/li>\n

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          Lawatan yang terlepas kerana ketibaan lewat atau kegagalan untuk memenuhi keperluan pelancongan (cth, isu visa, butiran peribadi yang salah) tidak boleh dikembalikan.<\/p>\n<\/li>\n<\/ul>\n

          Force Majeure<\/strong><\/h3>\n

          Sekiranya berlaku pembatalan disebabkan cuaca, bencana alam atau keadaan luar jangka lain di luar kawalan kami, anda akan ditawarkan pilihan untuk menjadualkan semula atau menerima bayaran balik penuh.<\/p>\n

          Perlukan Bantuan?<\/strong><\/h3>\n

          Jika anda mempunyai soalan tentang tempahan lawatan anda, hubungi kami di {email} \u2013 pasukan sokongan kami sedia membantu anda.<\/p>\n

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          Refund and returns policy Refund & Cancellation Policy \u2013 Tour Bookings At LEMMETravel.com, we strive to provide the best experiences possible. We understand that travel plans can change, so we offer a flexible refund and cancellation policy for tour bookings. Cancellation Policy Free Cancellation: You may cancel your tour booking up to 7 days before the scheduled start date and receive a full refund. Partial Refund: Cancellations made between 3 to 6 days before the tour date are eligible for a 50% refund. No Refund: Cancellations made less than 72 hours before the tour, or no-shows, are non-refundable. Modification Policy You may request to reschedule your tour date (subject to availability) at least 72 hours before the original booking. Please contact us at {email} to make changes. Refund Processing Once your cancellation request is approved, refunds will be issued to your original method of payment within 7\u201314 business days. Processing time may vary depending on your bank or payment provider. Non-Refundable Cases Tours booked as part of special promotions or last-minute deals may be non-refundable (this will be clearly stated at the time of booking). Missed tours due to late arrival or failure to meet tour requirements (e.g., visa issues, incorrect personal details) are non-refundable. Force Majeure In the event of cancellations due to weather, natural disasters, or other unforeseen circumstances beyond our control, you will be offered the option to reschedule or receive a full refund. Need Help? If you have questions about your tour booking, contact us at {email} \u2013 our support team is happy to assist you.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6391","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"acf":[],"_links":{"self":[{"href":"https:\/\/lemmetravel.com\/ms\/wp-json\/wp\/v2\/pages\/6391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lemmetravel.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lemmetravel.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lemmetravel.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lemmetravel.com\/ms\/wp-json\/wp\/v2\/comments?post=6391"}],"version-history":[{"count":17,"href":"https:\/\/lemmetravel.com\/ms\/wp-json\/wp\/v2\/pages\/6391\/revisions"}],"predecessor-version":[{"id":9413,"href":"https:\/\/lemmetravel.com\/ms\/wp-json\/wp\/v2\/pages\/6391\/revisions\/9413"}],"wp:attachment":[{"href":"https:\/\/lemmetravel.com\/ms\/wp-json\/wp\/v2\/media?parent=6391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}