{"id":6391,"date":"2025-05-28T20:44:24","date_gmt":"2025-05-28T20:44:24","guid":{"rendered":"https:\/\/global.lemmetravel.com\/?page_id=6391"},"modified":"2025-08-10T21:46:19","modified_gmt":"2025-08-10T21:46:19","slug":"refund-and-returns-policy-2","status":"publish","type":"page","link":"https:\/\/lemmetravel.com\/en\/refund-and-returns-policy-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6391\" class=\"elementor elementor-6391\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e28b5b0 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"7e28b5b0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b9640fc\" data-id=\"1b9640fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-351d22b5 elementor-widget elementor-widget-heading\" data-id=\"351d22b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund and returns policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3b5bd95 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3b5bd95\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d9857d elementor-widget elementor-widget-text-editor\" data-id=\"3d9857d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"165\" data-end=\"216\"><strong data-start=\"168\" data-end=\"216\">Refund &amp; Cancellation Policy \u2013 Tour Bookings<\/strong><\/h2>\n<p data-start=\"218\" data-end=\"406\">At LEMMETravel.com, we strive to provide the best experiences possible. We understand that travel plans can change, so we offer a flexible refund and cancellation policy for tour bookings.<\/p>\n<h3 data-start=\"408\" data-end=\"435\"><strong data-start=\"412\" data-end=\"435\">Cancellation Policy<\/strong><\/h3>\n<ul data-start=\"436\" data-end=\"807\">\n<li data-start=\"436\" data-end=\"573\">\n<p data-start=\"438\" data-end=\"573\"><strong data-start=\"438\" data-end=\"459\">Free Cancellation<\/strong>: You may cancel your tour booking <strong data-start=\"494\" data-end=\"510\">up to 7 days<\/strong> before the scheduled start date and receive a <strong data-start=\"557\" data-end=\"572\">full refund<\/strong>.<\/p>\n<\/li>\n<li data-start=\"574\" data-end=\"694\">\n<p data-start=\"576\" data-end=\"694\"><strong data-start=\"576\" data-end=\"594\">Partial Refund<\/strong>: Cancellations made between <strong data-start=\"623\" data-end=\"638\">3 to 6 days<\/strong> before the tour date are eligible for a <strong data-start=\"679\" data-end=\"693\">50% refund<\/strong>.<\/p>\n<\/li>\n<li data-start=\"695\" data-end=\"807\">\n<p data-start=\"697\" data-end=\"807\"><strong data-start=\"697\" data-end=\"710\">No Refund<\/strong>: Cancellations made <strong data-start=\"731\" data-end=\"753\">less than 72 hours<\/strong> before the tour, or no-shows, are <strong data-start=\"788\" data-end=\"806\">non-refundable<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"809\" data-end=\"836\"><strong data-start=\"813\" data-end=\"836\">Modification Policy<\/strong><\/h3>\n<ul data-start=\"837\" data-end=\"1006\">\n<li data-start=\"837\" data-end=\"1006\">\n<p data-start=\"839\" data-end=\"1006\">You may request to reschedule your tour date (subject to availability) at least <strong data-start=\"919\" data-end=\"931\">72 hours<\/strong> before the original booking. Please contact us at {email} to make changes.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1008\" data-end=\"1033\"><strong data-start=\"1012\" data-end=\"1033\">Refund Processing<\/strong><\/h3>\n<ul data-start=\"1034\" data-end=\"1239\">\n<li data-start=\"1034\" data-end=\"1168\">\n<p data-start=\"1036\" data-end=\"1168\">Once your cancellation request is approved, refunds will be issued to your original method of payment within <strong data-start=\"1145\" data-end=\"1167\">7\u201314 business days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1169\" data-end=\"1239\">\n<p data-start=\"1171\" data-end=\"1239\">Processing time may vary depending on your bank or payment provider.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1241\" data-end=\"1269\"><strong data-start=\"1245\" data-end=\"1269\">Non-Refundable Cases<\/strong><\/h3>\n<ul data-start=\"1270\" data-end=\"1555\">\n<li data-start=\"1270\" data-end=\"1415\">\n<p data-start=\"1272\" data-end=\"1415\">Tours booked as part of special promotions or last-minute deals may be <strong data-start=\"1343\" data-end=\"1361\">non-refundable<\/strong> (this will be clearly stated at the time of booking).<\/p>\n<\/li>\n<li data-start=\"1416\" data-end=\"1555\">\n<p data-start=\"1418\" data-end=\"1555\">Missed tours due to late arrival or failure to meet tour requirements (e.g., visa issues, incorrect personal details) are non-refundable.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1557\" data-end=\"1578\"><strong data-start=\"1561\" data-end=\"1578\">Force Majeure<\/strong><\/h3>\n<p data-start=\"1579\" data-end=\"1768\">In the event of cancellations due to weather, natural disasters, or other unforeseen circumstances beyond our control, you will be offered the option to reschedule or receive a full refund.<\/p>\n<h3 data-start=\"1770\" data-end=\"1788\"><strong data-start=\"1774\" data-end=\"1788\">Need Help?<\/strong><\/h3>\n<p data-start=\"1789\" data-end=\"1900\">If you have questions about your tour booking, contact us at {email} \u2013 our support team is happy to assist you.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and returns policy Refund &amp; Cancellation Policy \u2013 Tour Bookings At LEMMETravel.com, we strive to provide the best experiences possible. We understand that travel plans can change, so we offer a flexible refund and cancellation policy for tour bookings. Cancellation Policy Free Cancellation: You may cancel your tour booking up to 7 days before the scheduled start date and receive a full refund. Partial Refund: Cancellations made between 3 to 6 days before the tour date are eligible for a 50% refund. No Refund: Cancellations made less than 72 hours before the tour, or no-shows, are non-refundable. Modification Policy You may request to reschedule your tour date (subject to availability) at least 72 hours before the original booking. Please contact us at {email} to make changes. Refund Processing Once your cancellation request is approved, refunds will be issued to your original method of payment within 7\u201314 business days. Processing time may vary depending on your bank or payment provider. Non-Refundable Cases Tours booked as part of special promotions or last-minute deals may be non-refundable (this will be clearly stated at the time of booking). Missed tours due to late arrival or failure to meet tour requirements (e.g., visa issues, incorrect personal details) are non-refundable. Force Majeure In the event of cancellations due to weather, natural disasters, or other unforeseen circumstances beyond our control, you will be offered the option to reschedule or receive a full refund. Need Help? If you have questions about your tour booking, contact us at {email} \u2013 our support team is happy to assist you.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6391","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/lemmetravel.com\/en\/wp-json\/wp\/v2\/pages\/6391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lemmetravel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lemmetravel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lemmetravel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lemmetravel.com\/en\/wp-json\/wp\/v2\/comments?post=6391"}],"version-history":[{"count":17,"href":"https:\/\/lemmetravel.com\/en\/wp-json\/wp\/v2\/pages\/6391\/revisions"}],"predecessor-version":[{"id":9413,"href":"https:\/\/lemmetravel.com\/en\/wp-json\/wp\/v2\/pages\/6391\/revisions\/9413"}],"wp:attachment":[{"href":"https:\/\/lemmetravel.com\/en\/wp-json\/wp\/v2\/media?parent=6391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}